I'm a huge believer in embracing failure in technology - create a psychologically safe space where people can talk about what went wrong without fear or favour. No blame. The Air Accident Investigation Board (AAIB) is the absolute best in any business at this.

https://www.gov.uk/aaib-reports/aircraft-accident-report-aar-1-2017-g-bxfi-22-august-2015

Not much will be written about this as it is now a court case and the pilot is being charged with manslaughter - but everything is in that report. Amazing work.

Every geek can learn from this.


https://www.youtube.com/watch?v=u20-oh5Wblw