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>> No. 12669 Anonymous
8th November 2018
Thursday 3:20 am
12669 Hello
Are call centre jobs as bad as people say?
Expand all images.
>> No. 12670 Anonymous
8th November 2018
Thursday 6:42 am
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Yes. They are a legitimately Kafkaesque purgatorial nightmare, which will leave you feeling depersonalised and socially isolated. They're not so awful you can't put up with it for six months if you're desperate for work, it's at least warm and dry, but I've always found any more than that is just unhealthy.

The work itself usually isn't so bad, if you don't mind repetition, but the way most of them are run to treat you like a robot, your every move controlled by a terminal that logs how long you spend having a piss to the very second, it's degrading. Don't hold out hope of promotion, unless you want to spend your days pressing your nose between some wanker manager's arse cheeks.

I've truly no idea how some people cope going to those places day after day.
>> No. 12671 Anonymous
8th November 2018
Thursday 6:44 am
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Is Ariana Grande transracial? She was clearly white when she was younger.
>> No. 12672 Anonymous
8th November 2018
Thursday 6:51 am
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>>12671
She was, and still is, Italian-American, you retarded shitposter.

https://www.theguardian.com/music/2018/sep/01/bishop-apologises-to-ariana-grande-for-conduct-at-aretha-franklins-funeral
>> No. 12673 Anonymous
8th November 2018
Thursday 7:00 am
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>>12672
Why has she gone from being white to looking like Rihanna or Nicki Minaj?
>> No. 12674 Anonymous
8th November 2018
Thursday 7:03 am
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>>12672

So she's just culturally appropriating?
>> No. 12675 Anonymous
8th November 2018
Thursday 7:03 am
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>>12673
I can't talk to people as thick as you any more, it does no one any good because I just feel frustrated and you only end up getting called a "thick cunt" over and over.

Read a book.
>> No. 12676 Anonymous
8th November 2018
Thursday 7:05 am
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https://babe.net/2018/05/21/ariana-grande-ethnicity-black-white-italian-57711

The mind boggles.
>> No. 12677 Anonymous
8th November 2018
Thursday 7:23 am
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>>12675
>Read a book

The big book of how people who are part-Italian look white as teenagers and then make themselves look Caribbean in their early twenties because that's the 'in' look?
>> No. 12678 Anonymous
8th November 2018
Thursday 7:52 am
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>>12677
No, just any book, just do anything else with your time other than pretending to care about Ariana Grande, you fucking loser.
>> No. 12679 Anonymous
8th November 2018
Thursday 9:27 am
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>>12678
Caring what other people think of Ariana Grande is even worse. YOU FUCKING SADDACT LOSER SHITCUNT.
>> No. 12680 Anonymous
8th November 2018
Thursday 11:16 am
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Depends on how anal it is.
I used to work as a tech support. We were just another department at first, with more call centre-like changes coming as time passed. It wasn't all that bad for the most time. The amount of calls was manageable; in the time between we could play the PS3 or whatever card games available, watch a film or something. The work schedule was alright. When a massive aggregation/core node failure occurs, you don't want to be there though.

Also it gets really old with time. The average motherfucker lasts for about 1.5-2 years; the most phlegmatic ones put up for about 5 (I don't know how they manage it, don't ask). There is usually a conversation script; we didn't have one but with time you simply invent your own one to save time. Quite frequently there are some stats you have to be mindful of; for example call pickup time or average call length.

The call-centres that specialise in sales are the shittiest though. There is no incoming calls but a conversation script and an automated system that rings another number as soon as you hang up, and the fact that you have to make x sales a day or you get shitted on.

Sage because I'm in a different country but I doubt that it's all that different in UK.
>> No. 12681 Anonymous
8th November 2018
Thursday 5:36 pm
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>>12680

It sounds like you were on the top end of call centre tolerability there mate. You had an office people could reach by phone, not a department full of people plugged in their pods like battery hens.

Generally I've found inbound (tech support, customer service, etc) is always more pleasant than outbound (sales, charity pestering, scamming). Outbound is where you really have no freedom or independence in your work whatsoever. Most inbound gigs aren't much different, you just get dropped into a conversation with a stranger, but there's at least more variety.

If you're on the kind of inbound line where you actually get a choice to answer it or not, you have struck gold, in call centre terms.
>> No. 12688 Anonymous
9th November 2018
Friday 1:44 pm
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I've worked a few different call centre jobs. They are the shittest. I left that career path and transitioned into my current job - working at a nuthouse filled with violent schizophrenics.

Best move I ever did. Work is far, far easier to bear.

If that doesn't tell you everything you need to know about call centres, I don't know what will.
>> No. 12710 Anonymous
13th November 2018
Tuesday 11:03 am
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>>12681
> You had an office people could reach by phone
Actually yes. But as I told earlier, as the time passed more 'call-centre-like features' started to get introduced and that didn't make the job better really.
We didn't get a choice whether to answer or not but we did have a black list for the thickest of the cunts who couldn't even pretend not to be a brain-dead sausage material calling at 04:00 in the morning to yell shit at you.
As much as that was annoying at times I found it quite hilarious to remain nonchalant and collected whilst the sod on the other end of the line would turn from red to white in terms of his/her butthole temperature.
Thankfully, about 70% of people who called us could at least perform some basic checks and describe the problem with enough details to infer the actual nature of their problem. But times is was straight BOFH material.
>> No. 12711 Anonymous
13th November 2018
Tuesday 11:05 am
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>>12681
> Generally I've found inbound (tech support, customer service, etc) is always more pleasant than outbound
Also agreed, my experience as well.
>> No. 12713 Anonymous
14th November 2018
Wednesday 2:35 pm
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>>12710
>the thickest of the cunts who couldn't even pretend not to be a brain-dead sausage material calling at 04:00 in the morning to yell shit at you.
I worked for an insurance middleman who were not Gocompare and had someone call us, evidently pissed out of his head, whining at us about the Gocompare man. I didn't get to hear the call but apparently it was hilarious. The best part is that even though the handler could tell it was a joke, because he mentioned blowing up the office we had to refer it to the police, so he almost certainly got a visit.
>> No. 12714 Anonymous
14th November 2018
Wednesday 5:12 pm
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>>12713
Oi, oi, oi. Had that stuff happen to me too, some tryhards threatening to blow up everything.
The funniest part was when one of our engineers did actually visit the wannabe terrоrist. Turned out to be some kind of fat neck-beard poor sod in his early thirties, living with his ma. You couldn't make up this shit.
>> No. 12715 Anonymous
14th November 2018
Wednesday 8:40 pm
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>>12714

>Turned out to be some kind of fat neck-beard poor sod in his early thirties, living with his ma.

You say that as if that's not a perfect description of a potential domestic terrorist.
>> No. 12716 Anonymous
14th November 2018
Wednesday 9:22 pm
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>>12714
>Turned out to be some kind of fat neck-beard poor sod in his early thirties, living with his ma.

You say that as if that's not a perfect description of any .gs regular.
>> No. 12723 Anonymous
18th November 2018
Sunday 8:04 pm
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>>12669

Worked in one for over two years, I eventually quit over stress issues and how I was basically being berated for being on antidepressants. High turnover of staff, a real cutthroat culture among people who have actually climbed up to higher roles and a total disregard for communication, despite this being for a major telecomms company (shock horror). Massive amounts of double standards and favouritism at play too, a 4-on-4-off nightshift in your standard warehouse is probably a much better experience.
>> No. 12724 Anonymous
18th November 2018
Sunday 9:25 pm
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>>12723
> how I was basically being berated for being on antidepressants

I might be a complete introvert but my mental health issues would be something I wouldn't bring up with my employer. There is still a ton of negative prejudice towards most mental health issues and unless you need to invoke your status as part of some work scheme or other I'd probably choose to suffer in silence.
>> No. 12725 Anonymous
19th November 2018
Monday 4:55 am
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>>12724

That's not necessarily an option if a) you need time off work for medical appointments and b) you work in an Orwellian shithole.
>> No. 12726 Anonymous
19th November 2018
Monday 9:28 am
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>>12724

Bit hard when it's your doctor telling you to take 2 weeks off with a notice and then prescribing you.

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